What are Pre-orders? Pre-orders are advance purchases made on new merchandise that is scheduled to be picked up or delivered at a future date. They are a great way to guarantee that an item will be reserved exclusively for you before the official release. For this upcoming holiday season, orders are expected to be ready for pick-up/delivery by December 16th, 2022.
Returns & Cancellations: All items can be returned if they meet our Return Policy requirement. Cancellations are permitted.
Combined Orders: We suggest that pre-ordered items be ordered separately from “in-stock” orders, as in stock merchandise can be delivered immediately.
How long will it take to receive my order? Once we receive the Pre-Ordered items, we will contact you within 1-3 business days. You will receive an email or text once your item is ready for pick-up/delivery.
Payment Methods: Pre-order deposits can be paid by CIBC Bank Transfer/1st Pay or by cash in-store.
When is payment due? A 50% deposit is required at the time of purchase, then once your pre-order order is ready to be picked-up/delivered, the remaining balance is due upon arrival.
The deadline for pre-orders is November 6th, 2022.
Coupon codes are not allowed to be used on pre-ordered items.
